Privacy Policy

Privacy Policy

At My Vibe, we respect and value your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our online store.

Information Collection
We collect personal details such as your name, email address, shipping address, and payment information when you place an order or interact with our website. This helps us fulfill your orders and improve your shopping experience.

How We Use Your Information
We use your information to process and deliver your orders, send updates on the status of your purchases, and occasionally offer promotions, product recommendations, and news from My Vibe. You may opt-out of marketing communications at any time.

Data Security
We use secure encryption methods to protect your personal information during transactions and store it safely. We do not share your personal data with third parties, except where necessary for the delivery of your orders or as required by law.

Cookies and Tracking
Our website uses cookies to enhance your experience by remembering your preferences and analyzing website traffic. You can control cookie settings via your browser preferences.

By using our website, you consent to the collection and use of your information as described in this policy.

                                      Returns & Exchanges

Can I return a product?
Yes, returns are accepted within 7 days for unused and unopened products in original condition. Due to hygiene reasons, opened items cannot be returned.

What if I receive a damaged or wrong item?
We’re sorry! Please contact info@myvibe.qa or contact on WhatsApp (51020251) within 24 hours of delivery and we’ll arrange a replacement or refund.